Right of withdrawal
Withdrawal instruction for consumers.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Hauptstraße 13
10317 Berlin
Deutschland
Email: ezbts@upup.berlin
Phone: +49 151 285 98 131
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
Early expiry of the right of withdrawal (digital content)
The license key is digital content not supplied on a physical medium. Your right of withdrawal expires if we have begun performance of the contract after you have (a) expressly consented to us beginning performance before the end of the withdrawal period, and (b) confirmed your awareness that you lose your right of withdrawal by giving this consent. You provide this consent and confirmation via the checkbox at checkout before completing payment.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content:
— Ordered on (*) / received on (*): ____________________
— Name of consumer(s): ____________________
— Address of consumer(s): ____________________
— License key / order reference: ____________________
— Date: ____________________
— Signature of consumer(s) (only if this form is notified on paper): ____________________
(*) Delete as appropriate.